Frequently Asked Questions

About our Academy

Do you have other questions?

We have answers.


 

Questions about the selection of seminars:

Yes, we also offer them as an in-house option. We design trainings based on your needs and hold them based on the cognitive apprenticeship approach on site at your company – from individual measures all the way to an international qualification program. You are fully flexible in terms of dates, topics and target groups. Read more here 

Questions about the registration process:

Registering via our online form is easy and convenient. You can find the form at the listing for the respective seminar. Another option is to contact us via email at kontakt@staufen.ag or send a fax to (+)49 (0) 7024 8056-111.

Within five work days after receiving your registration, we will send you written confirmation. This confirmation includes the training schedule, information about discounted train tickets with Deutsche Bahn, directions, hotel recommendations and potential opportunities to apply for a grant.

More information regarding our funding programs.

For seminars and BestPractice tours, you will receive an invoice in the mail after you have already participated. The exception is conferences and Certified Lean Leader training: here you will receive an invoice in the mail after your registration has been confirmed. Payment is to be made via bank transfer.

Your registration can be cancelled free of charge up to 14 days before the beginning of the event. If you cancel after that time, you will receive an invoice for the entire fee. If you are unexpectedly prevented from taking part due to reasons such as illness, you may send an alternative participant at any time.

You can find detailed information under our T&C. 

Questions about prices, funding and discounts:

When three or more people register simultaneously as a group, there is a 20% discount on the regular participation fee. We also offer a special rate as part of our training program for lean experts and trainers:  If multiple steps of the program are booked at the same time, you will receive a 5% discount on steps 1 + 2 or a 10% discount on steps 1 + 2 + 3. Please note: Special rates cannot be combined.

The event fee includes notes and documentation (hard copy or digital), soft drinks, lunch and coffee breaks. Travel expenses, dinner and hotel accommodations are not included in the price. The event fee does not include VAT.


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